A different account than I previously wrote about but thought I'd share
I have a Citi account that is still open but had a high balance and several lates reported.
I wrote GW to Citibank (first attempt) asking for lates to be removed. I received a letter today stating they will request the CRAs to delete the delinquencies from my CR!!!!!!!!!!!
This is my first GW success!!
also, at the same time I had sent the Citi GW I also sent to several other creditors, including First Premier. I received a response from FP as well today but they refused to budge.
Two things I have considered regarding these:
1) I have recently paid off most of my balance on Citi and don't know whether or not that helped my case
2) Response letter from Citi is signed by a manager, whereas the FP latter is signed by Customer Service.
There is hope!!!