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Where are you seeing the open tradeline report - on www.annualcreditreport.com or some third party site like Credit Karma?
If you are seeing it report on the official site - annual credit report - than report FP to the CFPB.
If it is a third party website, check the official site first to see how it is actually reporting.
A dispute goes ot the accuracy of the information under dispute, not other information on the account.
If you dispute their reporting of open when the accuont should be closed, the resolution would be either their veriifcaiton of accuracy as reported or their correction to overcome the asserted inaccuracy. Deletion of the entire account would not be a resolution of the accuracy of that item of information.
Inaccuracies in reporting are not per se a violation of the FCRA. It is a violation to report information that is knowingly inaccurate.
The dispute process is to correct inaccurscies, not require deletiono of other accurate information based on a showing of an inaccuracy in some item of information.
If you have documentation that the account was closed and they will not correct, you can file a complaint with the CFPB, requesting correction.
It's actually showing on the real reports directly from the bureaus.