No credit card required
Browse credit cards from a variety of issuers to see if there's a better card for you.
About to do my full mortgage application.
I had a chargeoff from 2007 with Merrick Bank. they have been reporting monthly the charge off with a past due and balance due for the chargeoff amount.
I contcted them and the referred me to the collection agency that was working the account. I negotiated a settlement, paid them and received the settlement agreement.
I contacted them again and they received the payment information and show the account settled. But they applied the payment, lowered the balance and continue to report the chageoff with a balance due.
I sent a letter to the CEO but got no response. I called the company and got told they are reporting the chargeoff correctly and the CRA's are not reporting settled and 0 balance because of their errors.
I filed a complaint with FCRB about Merrick bank, but it looks like they just forwarded it to Equifax who reports that they are reporting what Merrick Bank is reporting.
Anyone have a number for a live person who can fix this? or any suggestions?
@usofascott wrote:About to do my full mortgage application.
I had a chargeoff from 2007 with Merrick Bank. they have been reporting monthly the charge off with a past due and balance due for the chargeoff amount.
I contcted them and the referred me to the collection agency that was working the account. I negotiated a settlement, paid them and received the settlement agreement.
I contacted them again and they received the payment information and show the account settled. But they applied the payment, lowered the balance and continue to report the chageoff with a balance due.
I sent a letter to the CEO but got no response. I called the company and got told they are reporting the chargeoff correctly and the CRA's are not reporting settled and 0 balance because of their errors.
I filed a complaint with FCRB about Merrick bank, but it looks like they just forwarded it to Equifax who reports that they are reporting what Merrick Bank is reporting.
Anyone have a number for a live person who can fix this? or any suggestions?
Was this a PFD? (settlement)
If it was a settlement it should be showing a 0 balance,
You can file a direct dispute with the OC and if that gets you nowhere, file complaints with the FTC and the CFPB.
As I posted above, I have already filed a dispute with CRA, with them directly and with the CFPB. I was hoping someone had another route I could take.
Today, since they are domiciled in Utah, I looked up the Utah dept of finance and found a real Utah number for their "branch" there and called. Finally found a person there that was responsible for reporting and she was very nice, told me that they show the account settled, so if i send a fax requesting an update to the CRAs she would submit it thru e-OSCAR tomorrow. Looks like it might just get fixed this week.
Did your score go up after they listed the account with a $0 balance and settled?