Credit Card Center Advertiser Disclosure†
06-12-2013 06:49 AM
Hello all! Does anyone have a good contact for someone at GECRB? I'm trying to get a late from 2009 removed on my mother's JCP account. It is several years old, however I still feel it is impacting her otherwise good credit. One report doesn't have this late and is scored at 784 and the other report that does have this late shows a score of 648. So I wanna help her get this cleared up if at all possible. Thanks so much for your help!!
06-12-2013 09:15 AM
06-12-2013 11:10 AM
Contact jcp credit services --- info is from here: https://www.jcpcreditcard.com/JCPenney/occ-faqs.html#contact
For U.S. cardholders, call 1-800-527-4403 for internet support (or 011-800-527-4403 for residents of Mexico) and 1-800-542-0800 for general inquiries, during the following hours of operation:
Monday - Friday 7:00 am - 12:00 am eastern time
Saturday - Sunday 9:00 am - 12:00 am eastern time
by mail send written inquiries to:
jcp credit services
customer service C/O GECRB
P.O. Box 965009
Orlando, FL 32896-5009
to log-in to the jcpenney online credit center for the following: https://www.jcpcreditcard.com/consumergen2/login.do?subActionId=1000&clientId=jcpenney&accountType=g...
to send us a secure message about your account. https://www.jcpcreditcard.com/consumergen2/login.do?subActionId=1000&clientId=jcpenney&accountType=g...
06-12-2013 12:59 PM
You could also contact GECRB CEO of retail consumer finance. I shot her an e-mail yesterday and received an immediate response that she was forwarding my e-mail to the escalated department. Someone called me a few minutes later letting me know that he would look into getting a late removed from my CR, and would mail me a letter of the outcome for my records. Just google her name. The e-mail format for GE is email@example.com
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.