Hi OP, I'm sorry but I had to remove the letter copy for the reason mentioned above. Feel free to edit that name out too if you want to repost it. I didn't study the entire letter in great detail, so I'm assuming the name was the only personal item in there.
Never give up!
Is the address listed in that letter the EXACT same as the one(s) on your credit report(s)? If not, then there's another you can use.
Is the address listed in that letter and in your CRs the EXACT same as the one listed in the Contact Us section of their website? If not, there's another.
Is the address listed in the letter, your CRs, in their website the EXACT same as the one listed in the PRivacy Policy section of their website? If not, there's at least one more.
Are they a public company? If so, Is the address listed in the letter, the CRs, the Privacy Policy, and Contact Us the EXACT same as the one they use in their SEC filings? If not, there's another.
Are they a bank or does your or their state require them to register as a financial institution? If not, try those addresses. Your state should have a database online of this company and the contacts within.
Be sure to check out Spokeo and the Consumerist for more info. Try also planetfeedback.com.
They also listed a phone number. Give a friendly call. They also list a specific contact, write her and thank her for her time and request one last time through that specific address.
Finally, they have executives that run the company. Write only one or two and only do it once. Always worth a shot.
