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My husband sent a GW letter to Macy's for a few 30 day lates. His score jumped from 589 to 622 when the account was updated. However, the lates are still showing...it just now says "Consumer disputes payment history." His GW letter did not deny the late payments at all--he just asked for GW. Anyone have any experiece with this? We're not sure what our next move should be.
Sounds like someone misinterpeted your GW for a Dispute. I'd resend a differently formatted letter. Dig up some nice ones here using the search bar.
Others will chime in with their experiences eventually. Early in the day yet.