I am writing a letter about my experience with Verizon Wireless that is a mixture of a grateful "thank-you" and a pressing request concerning a wireless service account in my credit files that I would like to have revised.
I have been a customer with Verizon since September 2009 and in that time have been extremely happy with your service. In January 2012 I experienced an unfortunate event that left me as a single mother. I was previously a stay at home mom and had no income to fulfill my obligations to you. I immediately began seeking employment and was unable to work until August 2012. I am now employed with the State of Colorado and was able to pay this account.
I have a goal to purchase a home within the next year, and it has come to my attention that the late notations from Verizon Wireless may preclude me from taking full advantage of the very lowest interest rates now available. Since those notations do not reflect my current status with Verizon Wireless, I am requesting that you give me a second chance at a positive credit rating by revising this account. I sincerely hope that there is redemption at Verizon, and I beg you for such consideration. Please let me know if any additional documentation would assist in reaching a positive outcome, and I thank you again for the time you have spent reading this letter.