wrote:Just a quick update and another request for some guidance.. Equifax is still not updating my file. I submitted a dispute and the results show both accounts that were fraudulent came back as Verified. I have letters directly from both companies stating I am not liable and they have submitted requests to have the trade lines removed. I had filed a police report when this all happened, so I submitted that, my FTC ID theft affidavit, and the letters from the OCs. I called Eq to check to make sure they recieved the docs. The rep told me she would start another 30 day dispute... I thought the CRA's had 5 days to block the trade lines if they are a result of ID theft? I don't think she really knew what I was talking about. It is frustrating the CRA's outsource so many jobs and then the people they hire, you can't even hear and understand. ANYWAY. Today is day 7 since they signed for the police report and other docs. What is my next move? Does anyone have contact info for the ID theft dept at EQ (hopfully stateside support)? Or do I need to file a CFPB report? Or somthing else?
If they are in violation of the time limits as granted by the FCRA in regards to Id Theft then file a complaint with the CFPB. Dont file if you have not done all the steps the law requires to get them excluded, wait until you do.
