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Goodwill Letter To Synchrony - Your Experiences

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Anonymous
Not applicable

Goodwill Letter To Synchrony - Your Experiences

I emailed Synchrony last night asking for a goodwill deletion and explained my situation. The account is a charge off from years past. I also made note that way back when I had spoken to a CSR and said I can bring the account current on such and such date. The CSR assured me that was fine, no problem, I'll make a note of that in your account, don't worry about it. However, they closed the account before the agreed upon date. I still made the payment to bring it current when I got the money but did not pay after that. I always meant to dispute it but between work, being a new father and a sick wife, it just kept getting pushed to the back burner.

 

I received a call today saying they got my email, and they were going to "investigate" and I should have a written response in the mail within 7-10 days. 

 

Has anyone had similar circumstances around their goodwill letter to Synchrony? If so, what was the outcome? 

Message 1 of 5
4 REPLIES 4
dznen1
Regular Contributor

Re: Goodwill Letter To Synchrony - Your Experiences

Here's hoping you have good success with them!   Would you mind pm'g me their email address as well?  I was up early this morning drafting a good will letter, I have two accounts with them,  but had not been able to locate an email address.

 

Thanks so much.

Message 2 of 5
Anonymous
Not applicable

Re: Goodwill Letter To Synchrony - Your Experiences

I would love the email address as well! They are on my list to send a GW letter to Smiley Happy

Message 3 of 5
SupraTurbo2jz
Regular Contributor

Re: Goodwill Letter To Synchrony - Your Experiences

I know this is old but would love that email address as well

CH 7 BK discharged 05/15 goal scores 680 across the board
Current Score: TU 657 EQ 676 EX 657 FICO pull 03/20/17

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Message 4 of 5
lindsaydruart
Established Contributor

Re: Goodwill Letter To Synchrony - Your Experiences

I didn't use the email address. I mailed a letter. About 2 weeks later, I got an email saying they would contact me. Several weeks went by, I JUST looked at my credit report and all the baddies were updated as goodies. WOOT!

Gardening since 12/15/2019. Goal 12/15/2021
FICO 8 as of 12/16/2019 - EQ 602 EX 656 TU 628
Message 5 of 5
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