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@bluescale, sent you a PM also. Can someone PM me the best exec email to citi credit cards or that Jud guy? I have a similar issue of a one late in the last 30 years and it was June 2016. I need to escalate a GW letter. Any help is appreciated.
Thanks
I know this is a really old thread. But I called Citibank and they told me there was nothing they could do for me because they couldn't look a year back into my account. Is there an address I can mail my goodwill adjustment letter to or an email address? Thanks!
Any luck with someone PMing you?