I sent my first Goodwill request to USAA today.
Had a card that defaulted and went to Charge-off/Collections in 2011/2012. For some reason there are 24 months of late payments from the month I settled the account - July 2015, and going back into 2013 for 26 or 27 90-day late payments on Equifax and Experian. These can't possibly be helping my score.
I would imagine that they shouldn't have lates at all after the account went to collections, so I'm not sure what's going on.
I will update when I find out what happens. Now I need to work on getting all the lates from my rehabbed student loans removed by Sallie Mae...I think there are about 60 there because of the every-semester-is-two-new-loans thing...
Wish me luck!
Good luck 
Update:
The online request got me back an ail to complete a form and mail it in.
I included two MyFico reports (just the USAA part) that shows all the new lates, and an Experian and Equifax from Feb/Mar that show no lates, and just the charge-offs.
The kicker is that they are STILL updating the charge-offs, through September now, when this was settled in June.
So at least the post June stuff should get cleared up, I hope.
I also included a very nice letter that's says how hard I'm working on my credit and how awesome they are for letting me back in, etc.
Hope to hear something back by mid-November or earlier.
The online request got me back an ail to complete a form and mail it in.
I included two MyFico reports (just the USAA part) that shows all the new lates, and an Experian and Equifax from Feb/Mar that show no lates, and just the charge-offs.
The kicker is that they are STILL updating the charge-offs, through September now, when this was settled in June.
So at least the post June stuff should get cleared up, I hope.
I also included a very nice letter that's says how hard I'm working on my credit and how awesome they are for letting me back in, etc.
Hope to hear something back by mid-November or earlier.