@peme6040 wrote:Hi everyone,
I'm just learning about Goodwill letters to credit card companies-gonna try and give it a shot, worst they can say is no. But before I send my letter(s) I had a few questions. I have 3 accts with Cap One that had 30-60day lates on them back in 2008-2009. When writing my letter(s), should I write one letter regarding all 3 accts or 3 different letters corresponding to each acct.? Also, I have read that most people have sent theirs thru the mail, but I've also read a couple of people have emailed their letters to the company itself (much quicker response time). I checked out the email option for Cap. One and it says that emails go to one of their representitives and they should respond back within 1-2 business days....are these representatives able to determine whether a Goodwill is given or are they just regular customer service reps that don't actually deal with granting Goodwills? Thanks for the help!!
With GWs I recommend 1 account at a time unless there was an issue at the time that would have involved all the accounts at same time. Personally I am old school and when I did GWs they got a professional letter from me I did not use email. GW by email would be sent to the EO.
