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Goodwill email question

Member

Goodwill email question

Hello all,

My initial chase bank letter was denied via regular postal mail. I am now attempting to email the ceo. I was just wondering what the best format would be. Do i attach the letter as a pdf file? Should i just copy the letter over as the body of the email? Any information would be greatly appreciated!


Starting Score : 574
Current Score : 594
Goal Score: 750


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Message 1 of 6
5 REPLIES
Valued Contributor

Re: Goodwill email question

I would copy it in the body of the email.  Companies tend to shy away from opening files, because of the virus threat.


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Current Score: 658 EQ, 648 EX, 618 TU
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Message 2 of 6
Valued Contributor

Re: Goodwill email question

^Yup, not to mention if the email recipient is too lazy to open an attachment and simply discards the email. 

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Message 3 of 6
Member

Re: Goodwill email question

Thanks for your responses. After much searching on the forums and not getting a definitive answer i sent the email with the attached pdf already this morning. I had the same thoughts as far as the receiver being a little sketchy on opening an attachment from a random email, but noticed many topics about pdf's so thought that might have been the norm. I guess i'll give it a week or two and if no responses will follow up with an email with the letter as the body.


Starting Score : 574
Current Score : 594
Goal Score: 750


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Message 4 of 6
Contributor

Re: Goodwill email question

I sent a GW email to my student loan lender last week with the letter as the body of the email (no attachment). I had a positive response within 12 hours.


Starting Score: 609 (8/23/11)
Current Score: TU: 805 (5/27/16)
Goal Score: 820
Message 5 of 6
Member

Re: Goodwill email question

Good News! Got a call from a nice lady at chase stating they had taken care of the late payment and will be mailing me letters to verify!  So i guess PDF or letter as body would be at your discretion.


Starting Score : 574
Current Score : 594
Goal Score: 750


Take the FICO Fitness Challenge
Message 6 of 6