Goodwill letter success

Anonymous · ‎08-21-2014

I just had to post a big ol' thank you to this forum!! I have had a Barclaycard Mastercard since 2007 and had two late payments recorded on my credit report (one from 2013 and one from 2014) and a Carecredit card also with two late payments (both from 2013)...I had worked very hard to pay off the outstanding balances on these accounts (which I did on both last month!) but those few late payments were still keeping my score bogged down.

I had never heard of a goodwill letter until I came across this site, and I decided to take my chances and send one to Barclaycard and CareCredit. Less than a week or so later I received an email from CareCredit that they were looking into my request (haven't heard anything from Barclaycard yet).

Now, Barclaycard has a tool on its account site which shows you your FICO score and whenever it changes they send you an email so you can check it out. Well I checked it this morning and my score jumped from 640 to 692.... 52 points! I am hoping that my second letter is also accepted and I can get another little boost

bdhu2001 · ‎08-21-2014

@Anonymous wrote:
I just had to post a big ol' thank you to this forum!! I have had a Barclaycard Mastercard since 2007 and had two late payments recorded on my credit report (one from 2013 and one from 2014) and a Carecredit card also with two late payments (both from 2013)...I had worked very hard to pay off the outstanding balances on these accounts (which I did on both last month!) but those few late payments were still keeping my score bogged down.

I had never heard of a goodwill letter until I came across this site, and I decided to take my chances and send one to Barclaycard and CareCredit. Less than a week or so later I received an email from CareCredit that they were looking into my request (haven't heard anything from Barclaycard yet).

Now, Barclaycard has a tool on its account site which shows you your FICO score and whenever it changes they send you an email so you can check it out. Well I checked it this morning and my score jumped from 640 to 692.... 52 points! I am hoping that my second letter is also accepted and I can get another little boost

Congrats!!!

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SOGGIE · ‎08-21-2014

Congrats!

Life was a lot simpler when what we honored was father and mother, rather than all major credit cards. ~Robert Orben

HopeAtLast · ‎08-21-2014

Congratulations!! Any chance of sharing an example of the Goodwill letter? Would like to understand tone and wording to use.

Anonymous · ‎08-22-2014

Hi there,

Unfortunately I do not have a copy of the exact letter I ended up mailing, but I actually used this sample here: http://ficoforums.myfico.com/t5/General-Credit-Topics/GW-Example-Letters/m-p/4521#M127809 and changed it to fit my situation, so it turned out something like this (I actually had been in a job transistion during the time of my late payments, so this sample worked perfectly for me):

I have been a BarclayCard customer since 2007 and during that time, I have enjoyed my experience with BarclayCard greatly. I am writing to see if you would be willing to make a "goodwill" adjustment to your reporting to the three credit agencies. I have two a late payments on the above referenced account that date back to July 2013 and June 2014. Since that time I have been an exceptional customer paying every month on time.

Because of my exceptional payment history prior to those occurances and since then, I would like you to consider removing the negative payments from my credit report. At the time of the late payments, I was in the process of changing jobs. I say that not to justify why the payments were late, but rather to show that the late payments are not a good indicator of my actual credit worthiness. I hope that BarclayCard is willing to work with me on erasing this mark from my credit reports.

I have been a very happy customer in the past and hope to continue a long relationship with BarclayCard. BarclayCard has been exceptional in my book so far and I highly recommend it to all my friends and relatives. I hope that you will deeply consider my request and prove once again, why BarclayCard is heads above the rest. I look forward to your reply.

Sincerely,

Anonymous · ‎08-22-2014

That is amazing! Your story inspires me to read up on Goodwill letters to get some paid medical bills that went into collections on my credit report.

SusieQ · ‎08-22-2014

Congrats!

Zorasmiles · ‎08-22-2014

Congrats on the success!

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