I received a goodwill response for the President of HSBC. I never expected to my little letters to reach him. I guess that's a good thing but his response basically states that HSBC appreciates the time I have taken to express my concerns regarding my account and they apologize for any inconvenience this matter has caused me. BUT after receiving several requests from me to adjust my account, the account has been investigated and they are unable to comply with my request for an update to my credit profile.
They included billing statements (all accurate) as their responses to all of my goodwill requests. The account was charged off in 2005 and PIF late 2005.
Do I have any options or should I get over it and just live with it for 3 more years?
Starting Score: 658