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Good to know!
How did you settle the debt, did you call in and make arrangements or send a settlement offer by mail? Also How did you request the PIF, snail mail or an specific email?
I'm glad that you've had good luck with them. My husband has a settled account with them that was never sent to collection agencies. We settled with FPB directly. We've had no luck getting them to remove.
Congratulations! It's an excellent feeling when creditors show you they have a heart :-)
Can you send me the first premiere contact please? I am trying to work with them on a paid charge off.