I'm really confused about what to do about some accounts.
I have Atmos Energy reporting an unpaid balance that was paid back in 10/2008. This listing irks me because I terminated services in Feb 2007. Paid balance and received refund from deposit. I pulled my CR in Oct/2008 and noticed they had a collection. I called them and and they explained that this was from a super old bill they merged with my account. I never received a bill for this and I'm just aggravated over this being on there. I've written a letter to them, stating that I paid it immediatly after finding out about it in 10/2008 and its June 2009. They are still reporting it as unpaid and I'd like a goodwill adjustment and have it removed.
-What else can I do?
I have 3 old checks, that are paid and updated as paid. I emailed the company and asked them to delete the tradelines as a goodwill adjustment. They responded with a letter back and saying that they notified the CRA's to delete the tradelines in 10/2008 and none of them have done so. HOW do I resolve this?
CAVALRY PORTFOLIO SERVICES
Balance Date: 5/2009
Date Assigned: 12/2004
Date Reported: 5/2009
I disputed this information back in 10/2008 and it still says "consumer disputes this information"