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Frequent Contributor
Posts: 407
Registered: ‎07-03-2008

HELP! CJ "late payment" GRRRRR

At the end of last month BEFORE the due date, I used PayPal to make the final payment on my CJ and a payment on DH's CJ accounts. I did these at the same time.

 

When DH's payment was "completed" I got an error message, so I went to check PayPal and it showed the payment had been processed.  I sent CJ an email explaining what happened & asking whether the payment had been processed or not, to which I received no response.

 

Truthfully, I kinda forgot about it, since I hadn't received a reply to my CJ email. Today, we got a statement in the mail that they've now added a late payment fee and, of course, it will report to EX & TU as a late payment.  The LAST thing I need is another new late payment!!!

 

WHAT NOW???

I'm here because I decided to stop hiding from my FICOS, CAs and OCs ~ and man, do I feel freer!

"We can forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light." ~Plato
Moderator Emeritus
Posts: 7,970
Registered: ‎12-19-2007
0

Re: HELP! CJ "late payment" GRRRRR

I think that this is rather common for CJ. I had attempted to pay my bill in full several months back (May, I think). I got a confirmation and everything. As I was waiting for it to hit my account, I got worried. Sure enough, it didn't process. Good thing I was looking for it.

Did you get a confirmation number? I would show it to CJ and ask them to remove.
___________________________________________________________________
Do what is true in spite of the consequences--your future is only as true as you are.
Frequent Contributor
Posts: 407
Registered: ‎07-03-2008
0

Re: HELP! CJ "late payment" GRRRRR

Thanks so much, I'll do that!  I'm pretty sure I printed the confirmation, so I'll definitely have to dig that out.
I'm here because I decided to stop hiding from my FICOS, CAs and OCs ~ and man, do I feel freer!

"We can forgive a child who is afraid of the dark; the real tragedy of life is when men are afraid of the light." ~Plato
Moderator Emeritus
Posts: 7,970
Registered: ‎12-19-2007

Re: HELP! CJ "late payment" GRRRRR

You're welcome. Good luck.
___________________________________________________________________
Do what is true in spite of the consequences--your future is only as true as you are.
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