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HSBC contact email?

Established Member

HSBC contact email?

Hello! I know this is a question asked multiple times, but I haven't been able to get an answer on the previous threads.. I am looking for email addresses and/or mailing addresses for HSBC Credit card. It is the last negative on my report and am hoping to send out some GW letters asap. I only have the address shown on my report but was hoping to email/fax as well. ANY info is greatly appreciated.

 

Thanks so much!

 

 

Message 1 of 8
7 REPLIES
Senior Contributor

Re: HSBC contact email?

Capital One bought HSBC, the transition was complete I believe the beginning of the month.

Message 2 of 8
Established Member

Re: HSBC contact email?

Oh :-/  So, even an old account from 2007 I should still contact Capital One? And contact the credit card department?

 

Thanks a bunch for the info!

Message 3 of 8
Senior Contributor

Re: HSBC contact email?

Yes. they are serving all the old accounts. Im suprised they didn't update their trade line yet to reflect Captial One.

Message 4 of 8
Established Member

Re: HSBC contact email?

Yep, still showing HSBC and this report is from 2 days ago. This is new to me. Will I still reference the account as HSBC account when contacting them? I have 3 accounts all with spotless history with Capital One..wonder if that will help anything? Fingers, eyes, and toes crossed!

Message 5 of 8
Senior Contributor

Re: HSBC contact email?

Yes let them know its a HSBC account and they can pull the account up. If it's late payments maybe they can. Good luck. Keep me posted.

 

DaBears

Message 6 of 8
Established Member

Re: HSBC contact email?

Will do! Thanks again!

Message 7 of 8
Regular Contributor

Re: HSBC contact email?

I emailed the CEO of Capital One and didn't get any good response.  They stated they do not do Goodwill adjustments.  I know they do because I have heard success stories.  I have a C/O for HSBC/Best Buy account and I had no luck with them correcting they charge off date all they say is that they are reporting it correctly and that I would need to provide them with proof that they are reporting it incorrectly.  So good luck and if you have success let me know.  Thanks! 


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Message 8 of 8