Hi All,
Well I JUST got off the phone with CPA and Comcast (so weird that I found this) and they have their moments on how easy they are to deal with...Here was/is my situation. $57 from 3/2005 Comcast
I have 1 CA reporting on 1 CRA (Ex), it used to be reporting on all three, but I disputed them and 2/3 were removed, yet for some reason only EX came back validated. I called CPA, they said that comcast had to give them authorization to delete it.
June 10-I called comcast they transfered me back to CPA then CPA told me to contact Comcast again (this was SOOO frustrating!) went back and forth 6 times
June 12, 2008- I finally got someone in the Comcast billing dept, who didn't have record of the account any longer and agreed to have it removed they were going to send an email to CPA.
June 14, 2008- CPA has not gotten anything from comcast, Called comcast, they were going to have a mgr call
June 17, 2008- CPA has still not gotten anythign from Comcast, was too tired to call comcast
June 27, 2008 - CPA has STILL not gotten anything from Comcast, called comcast was give a fax # to call, called back got a wonderful woman named dawn who called CPA while I was on hold, was told because the account was paid and closed they couldn't make changes to the CRA after that point, the CSR at CPA told her that I needed to dispute the account again, and they would not validate the account when it came to them. So i faxed my request to EX this morning and I am waiting for my last collection to come off my account! YIPPPEEEE!!!
Tip: call the OC get notes in the system that they will delete the acount and just play phone tag til one side finally talks to the other so it can be resolved....
Hope this helps!
Starting Score: 06/2010- EQ 464
01/2012-EQ 512
April Score: EQ 679 4/12TU- 677 EX- 699 (FAKO)
Current Score: 05/2012-EQ 691 4/12TU- 706 EX- 720(FAKO)
Goal Score: 700 by 05/2012- MADE IT!!!! Take the FICO Fitness Challenge