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Having a Collection Removed that I Never Knew I Had

New Contributor

Having a Collection Removed that I Never Knew I Had

I recently pulled my credit report and saw that a collections was placed on my EQ report in 2/2008 and marked as paid of on 12/2008.  It was for a bill from a propane company that I have dealt with over the past few years.  The amount was for my normal monthly payment.  I have can never remember being late and definitely can not remember being sent to collections or receiving such a notice.  I sent an online dispute request on EQ's website.

 

However, should I contact the propane company or the collection agency in addition?  Maybe I should have done that first, but I can't cancel the dispute now.  What's even more strange is that the account is and has always been in my wife's name, yet does not show up on her report.  Any advice on how to proceed?

Message 1 of 4
3 REPLIES
Epic Contributor

Re: Having a Collection Removed that I Never Knew I Had

I would contact the propane company.  They are reporting and have the power to delete the TL.

Message 2 of 4
Valued Member

Re: Having a Collection Removed that I Never Knew I Had

It sounds like maybe they confused you with someone that has either a similar name or a similar SS#.  Sounds like a clerical error to me.  Call the propane company and get them to look up the payment history on the propane bills.  That should start a resolution right there.


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Message 3 of 4
New Contributor

Re: Having a Collection Removed that I Never Knew I Had

Thank you.  I will be calling the company on Monday.

Message 4 of 4