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It won't remain from the date paid off.....it will remain up to 7 1/2 years from DOFD. DOFD is the date you went delinquent and never caught up prior to charge off/collection/etc.
Did AmEx report lates prior to the charge off?
Have you gotten your reports directly from the CRA? If not, see link below to get your free annual reports. EQ should show a DOFD, EX/TU a removal date.
Is NCO reporting?
Have you contacted AmEx since paying the account off?
On the credit reports it says nothing about there ever being any late payment. Not sure if there ever even was a late payment except maybe while the program was being set up. If anything it would have only been late once or twice in the whole history of the account. I've had the account since 1994. Never paid it late. The whole cause of this is that the payment they asked me to make on the plan was not enough to cover the minimum due, apparently. It's AMEX that is reporting on the credit report with a notation underneath saying that the account is handled by NCO. When I called AMEX to tell them it is paid off they told me I have to communicate with NCO regarding the account. When I call NCO they tell me it is American Express Credit Reporting Bureau who I need to talk to. I'm going to call them today. I was told by NCO that it could take a few months for the waiver process and updated credit report. I guess I could wait and see what the final outcome is but if they are going to leave it as charged off and simply note that it was paid I don't think that is going to help my score. Right now my score is only a 590 with this being the main reason. I have a stable job now as an attorney and I'm trying to buy a house and I need to raise the score significantly.
I got the reports from this website yesterday ( I had already obtained my yearly report and didn't print it out so I can't access it now). Also got one from Experian and the score with them was 628 but it wasn't a FICO score.
I'm going to call AMEX credit reporting today. thanks
did you ever get this solved? I am in the same situation and the credit management company is acting like this is not a big deal. I have a clean credit report and the only company that put Charge Off on my credit report was American Express. I have never been late on a payment and they were the ones who came up with the payment plan.