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This is my situation. I had a bill from November 2010 from an electric company.
On February 2011, I received a letter from a collection agency trying to collect on the account.
On Feb18,2011 , I Paid the full amount to the OC. Then again on March 2011 I received another letter
from the CA requesting payment. I called the OC and told them about the letter. the lady on
the phone said not to worry about because it was paid and they were going to let the collection agency know
then on April 2, 2011 the collection agency posted the unpaid collection on my credit report..
I called the collection agency and told them that I had already paid this account. They told me
to fax then copy of the receipt that it was paid. Now the collection agency updated the account to show
zero balance. My problem is that I'm in the process of buying a house and this will kill the deal.
Please help is there something I can do to have this account remove legally, since I never paid the CA
and they posted the entry on my credit reports after I made the payment to the OC.
Thanks, your input will be gladly appreciated.
I'd call the CA and ask them to delete.