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My college daughter took out a Cap One card and struggled paying for it. It appears they have issued a Charge Off and it went to collections to First Source Advantage. They called her and I assume told her to pay or it will mess up her credit even more so she agreed to a payment plan for the full amount. She said they told her if she pays it off then it will show as being paid on her Cap One Credit report.
My question is what is her best approach to this? Should she continue to pay the collections agency? If she doesnt pay the collections agency what could happen...since Cap One has already charged it off can she get hit twice? Is there any truth to what they told her that the Cap One CO will get removed?
I don't have any background with this to offer any assistance so hoping that someone out here can offer some suggestions. Thanks in advance.