@RobertEG wrote:
I would immediately file an action in small claims court. You need the courts to get to the facts and force a determination.
That alone may be enought to prompt their compliance.
If you do go to trial, it will open up your access to pre-trial discovery of their internal, relevant records.
For me, I have the short term goal of getting my security clearance reinvestigation done so documentation is key for me in dealing with them - per my security officer. However, once that is done and behind me, I am going to pursue them because it's just plain wrong what they're doing and I imagine I'm only one of many cases out there who are suffering from their negligence. I fully admitted AND paid the bill I had due to them but between their trying to get more money out of me for a paid debt and saddling me with something that isn't mine? Yeah, I'm a very not happy camper! I should be a cautionary lesson because I foolishly thought since I didn't use any credit, I wouldn't have an issue. HA! I had way too many medical collections and this Midland stuff on there that tanked my score. I won't be foolish like this again but it definitely would have been easier to deal with if I had followed up, been diligent about checking my CR, and not ignoring it.
