Help with Pinnacle Collections

[creditdemon]

Can someone please help me figure out what to do with this?  I have an old verizon wireless debt that I paid verizon before it went into collections.  Anyways this was 6.5 years ago and its listed on my credit report from Pinnacle.  I have tried disputing it with the credit beauraus but they come back valid and just mail me a damn snapshot of what I can already see on my credit report.  

So I am tired of this and figured I would just do a PFD so I called them and asked who to speak to about a settlement and they say THEY DONT EVEN OWN THE DEBT - some Integrity Solution Services does and they wont give me contact info because they cant verify me over the phone or some crap.  I've NEVER received any letters from Integrity.  How can PINNACLE keep reporting and verifying this to the credit bearaus but say its owned by someone else and give me no way to resolve?!  

Im so mad, I just want this gone - please anyone have any advice at all on how to handle this?!

[creditdemon]

Or does anyone know of someone / service I can pay and just have them handle getting this removed for me? Im so frustrated Ive been round and round in circles and I can't handle this anymore...

[growing123]

PM sent...

[kysonken15]

Hello, I'm having the same issue can you PM the info as well, thanks for your help.

[growing123]

I should have just posted my response to the thread instead of sending a PM...

Anyway, what I suggested to OP was to send the CA a letter, CMRRR, summarizing their conversation where they admit they don't own the debt.  Ask that they remove the account from the CR. They might do it, or of course ignore.

Or you could submit a complaint with the CFPB stating that they admitted that they don't own the debt any longer but would not give you any info on the new owner.  Worth a shot?

Not sure if that's what you are going through...?

[Shogun]

You need to file a Direct Dispute with them, it carries more weight and they are required to respond to it.

[CreditLadi]

Hi, PM me the info also, please???

[CreditLadi]

Please send me the contact info for Pinnacle. Thanks in advance.