12-14-2011 08:34 AM
I was with Verizon in 2009 and got out of their contract due to their change of terms. I called them several times at that time to make sure I wouldn't be charged for the early termination fee. Three of representatives (at different time on different days) confirmed that the early termination fee would be waived and I transfered my account out. However, Verizon charged me the early termination fee and didn't want to say anyting about the approval of waiving the early temination fee although I have the representatives ID number and calling time and logs (I wrote down). I disputed through BBB and Verizon just kept ignoring my question of why they agreed to waive the fee but charged me after I transferred out. The BBB could not do further and I later just ignored the bill.
Verizon got several different collection agencies for the bill but every one of the collection agency quit asking for the invalid debt after I explained them the situation. However, the bill was reported to credit bureaus as charge-off. Recently I wanted to do refinancing on my mortgage but got denied due to the charge-off. My credit score is good at around 730.
My question is how I can get the charge off removed from my credit report. Any suggestions are greatly appreciated.
12-14-2011 08:38 AM
why in the world didnt you fight it when they first charged you?
I would contact one of the CA and offer a PFD....
12-14-2011 09:02 AM
Thanks for replying. I'm not sure whether I still have the CA's information. Can I just send PFD to Verizon?
12-14-2011 09:04 AM
Doubtful.... if they sold it to a CA then they should report 0 on your credit report....
CA = Collection Agency btw.
Also, pull your reports from annualcreditreport.com and see who currently own it.
12-14-2011 11:25 AM
Hi Ben,
I pulled my report and find the following info on the three bureaus:
From Experian:
VERIZON WIRELESS
Address:
PO BOX 26055
MINNEAPOLIS, MN 55426
(800) 852-1922
Account Number:
4214136950....
Address Identification Number:
0672357991
Status: Collection account. $255 written off. $250 past due as
of Nov 2011.
Status Details: This account is scheduled record until Feb 2016.
This item was updated from our processing 2010.
Date Opened:
07/2008
Reported Since:
11/2009
Date of Status:
06/2010
Last Reported:
11/2011
Type:
Revolving
Terms:
1 Months
Monthly Payment:
$0
Responsibility:
Individual
Credit Limit/Original Amount:
NA
High Balance:
$255
Recent Balance:
$250 as of 11/2011
Recent Payment:
$0
Your Statement:
Account information disputed by consumer (Meets requirement
of the Fair Credit Reporting Act).
Account History:
Collection as of Jul 2010 to Nov 2011
Charge Off as of Nov 2009 to Jun 2010
From TransUnion:
VERIZON WIRELESS #4214136950****
PO BOX 26055
MINNEAPOLIS, MN 55426
(800) 852-1922
Balance: $250
Date Updated: 11/30/2011
High Balance: $250
Past Due: >$250<
Pay Status: >In Collection<
Account Type: Open Account
Responsibility: Individual Account
Date Opened: 07/03/2008
Date Closed: 10/22/2009
Loan Type: TELECOMMUNICATIONS/CELLULAR
Remarks: ACCT INFO DISPUTED BY CONSUMR
Estimated month and year that this item will be removed: 04/2016
From EquiFax:
VERIZON WIRELESS/SOUTHEAST
3 Verizon Pl
Alpharetta, GA-300048510
Account Number: 4214136950XXXX Status:
Account Owner: Individual Account. High Credit: $250
Type of Account : Open Credit Limit:
Term Duration: Terms Frequency:
Date Opened: 07/2008 Balance: $250
Date Reported: 11/2011 Amount Past Due: $250
Date of Last Payment: Actual Payment Amount:
Scheduled Payment
Amount:
Date of Last Activity: N/A
Date Major Delinquency
First Reported:
07/2010 Months Reviewed: 26
Creditor Classification: Activity Designator: N/A
Charge Off Amount: Deferred Payment Start
Date:
Balloon Payment Amount: Balloon Payment Date:
Date Closed: Type of Loan: Telecommunication/Cellular
Date of First Delinquency: 05/2009
Comments: Consumer disputes this account information,
Collection account
It seems that it still belongs to Verizon although it states it's a collection account. Is there anything that looks interesting here? Thanks again for your help!
12-14-2011 12:16 PM
Thats weird... i would call them and see if you can pay them directly to have it taken care of or if you have to contact a collection agency

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