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I sent a DV to IC Systems. This is for an account w/ Kindercare. I did use this service but I do not believe I owe anything. I took my kids out and moved them elsewhere. Months later they said I owed them money. I had disputed this in the past w/ Kindercare but it was never resolved. At the time I didn't care about my credit so I ignored it. Fast forward, I sent a DV on this account and I received a response. It states that they are unable to locate my account w/out further information. They are requesting account and reference numbers which I do not have. I actually have zero correspondence or info besides what was supplied on my CR. How should I respond? I want to get this resolved and off my CR.
@Kennie02 wrote:I sent a DV to IC Systems. This is for an account w/ Kindercare. I did use this service but I do not believe I owe anything. I took my kids out and moved them elsewhere. Months later they said I owed them money. I had disputed this in the past w/ Kindercare but it was never resolved. At the time I didn't care about my credit so I ignored it. Fast forward, I sent a DV on this account and I received a response. It states that they are unable to locate my account w/out further information. They are requesting account and reference numbers which I do not have. I actually have zero correspondence or info besides what was supplied on my CR. How should I respond? I want to get this resolved and off my CR.
i am s
i am sure someoen else can help more with this but it sounds to me like they can not validate the debt. In turn for not being able to validate it they are requesting the information from you. I would wait until the validation deadline and request the tl to be deleted due to no dv..i believe its 60 days
What info did you originally provide to them in your DV letter?