I have a TL from Credit Collection Services on my CR stating that I owe Progressive Insurance $400. Note: I cancelled my insurance with Progressive 2 years ago and was paid current at the time. I then changed companies and have been with the new company since.
Now, I have previously disputed this TL with the CRA and it is marked "disputed by customer". I never sent a DV to Credit Collection Services. However, they have contacted me and this time I received a notice from them. On the notice it has "Tips to reconcile the amount displayed on this notice" One of the tips reads as such:
Have you called the customer service line on your creditor's billing statement to understand the amount displayed on this notice?
As a matter of fact I did indeed call Progressive. I told them my name, address, ssn#, the state I live in. And guess what...they have no record of me owing money! They said if I could call them back with an account number then maybe they could find it. Evidently it has been purged from their system.
Should I ask the CA to validate this account? They are the only ones reporting it.
