I have one more GW adjustment I need to get taken off my CR. It's a World Financial Network National Bank/Victoria's Secret (WFNNB) CC. I paid it off the day after it became a CO. I've sent 2 GW letters (to different addresses) and called today to see if they would agree to do it over the phone. Every time I call, I get referred to the same CSR, who helped me when I called the first time (I guess now she's my account rep). She was very nice and said she would help me in anyway she could (email or fax a letter to say I PIF) but she could not delete the CO because they couldn't lie, etc. I have no problems calling the other 800 #s I have but they always refer me back to the same # and the same CSR. I understand that emailing the CEO is a kind of one shot deal but I'm at the point I'm ready to try it. Even if that doesn't work, I'll be patient and continue to send GW letters.
So, here are my questions:
1. Does anyone the contact info for the CEO or another higher up executive? If so, could you PM the info please?
2. If not, does anyone have any other contact info (phone #s, emails, etc) that you've used that has worked in the past?
3. Any thoughts and/or suggestions about what else I can do?
TIA!
Starting Score: EQ=567, TU=564 4/17/12 
casmith1980 wrote:
I'm sorry I don't have any contact information but I wanted to congratulate you on making major progress on your credit repair. Stay persistent and I'm sure it will eventually be removed
Oh, thanks so much! I'm nothing, if not persistent. But honestly, none of it would have been possible if it weren't for this forum. I've learned and feel like I've accomplished (or at least have attempted to) a lot in less than a week!
Starting Score: 547 USAA FAKO 4/11/12
socalracer wrote:From what I understand WFNNB/VS won't have the records for anything after 2 years. Not sure how long it has been since PIF, but you might be able to dispute it unless they can prove they have the info.
I PIF last month. It was actually the first time I had been late with them but they sent it off as a charge off anyway - one day after I got sent an email to contact them OR they were going to CO it. That was a Sunday evening. I called by midday on Monday. Oh well. My fault regardless. It's just recent and really suck!
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