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As mentioned, you need a PFNR from the CA. If they do not agree, you could try and see if the OC will accept a PIF and pull back the a/c from the CA. If the OC does not agree, DV the CA.
ETA: Has the CA validated the DV properly?
Agree with Nothingman.
Contact Fingerhut, and see if they'll take payment. Then you can offer a PFD, and cut the CA out entirely.
If Fingerhut won't play ball, then offer the PFNR to the not-reporting CA. Once paid, you can GW Fingerhut.
Good luck!