I don't have a contact but they stuck a CA on my CR without a dunning notice and I called them about it.
About a week later I received a letter from them stating the tradeline would be removed but about 3 weeks later it had not.
I ended up filing a BBB complaint stating this information and it was deleted about 1.5 weeks later.
Starting Score: EQ 511 TU 552 EX 545 8/29/2012 Current Score: TU 712|EQ 695|EXP 723 (FICO) What's in my wallet? Cap1 PLAT AU $4.25k; Cap1 QS AU $2k; NFCU Siggy $45k; $5k WalMart MC; CFNA Firestone $1.8k; Amazon $3k; NFCU Cash Rewards $22K; AMEX BCE $21k; NavCheck $15k; Lowe's $10k; Citi DP $7.7k; AMEX ED $8.5k; Chase Freedom $4.5k Goal Score: 700 across the board. Take the FICO Fitness Challenge My Journey
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