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Is this risky? I know disputing can be risky but I was thinking running both at the same time may light a fire to have the CA respond to you.
In my experience, it has backfired. I'd wait it out. How long since you mailed the DV?
For West Asset I got a letter over a month ago after a DV req stating they do not own the acct and would have it deleted. I gave it 30 days and it's still on the CR. So I mailed another letter which they rec'd 3/31.
For Portfolio Recovery they got the 1st DV request 2/22. They got the 2nd DV req 4/12. I have never gotten a response. Same story with 2 other CAs.