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Valued Member
Posts: 43
Registered: ‎02-06-2014
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Just lost it with my credit card company!

I paid my statement balance off this month to 0 and luckily I happened to look at the account again and now it shows I owe $60.22 in interest!! Seriously!! I have been at the mercy of these jerks for over 5 years at 29.99% apr and just when I think they go away they charge me more. I just called the place, escalated it to a supervisor and she got some unpleasing words from me after she refused to help me. Do I have any recourse? How would you ever know what you had to pay to get a balance to zero? I just cannot win and want to throw in the towel. 

Regular Contributor
Posts: 247
Registered: ‎12-01-2013
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Re: Just lost it with my credit card company!


Kbrown1022 wrote:

I paid my statement balance off this month to 0 and luckily I happened to look at the account again and now it shows I owe $60.22 in interest!! Seriously!! I have been at the mercy of these jerks for over 5 years at 29.99% apr and just when I think they go away they charge me more. I just called the place, escalated it to a supervisor and she got some unpleasing words from me after she refused to help me. Do I have any recourse? How would you ever know what you had to pay to get a balance to zero? I just cannot win and want to throw in the towel. 


If ypu paid your statement balance in full BEFORE its due date, you should not have been charged interest for purchases made in the same statement period.  Did you pay less than or only the minimun during the previous billing cycle?


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Valued Member
Posts: 43
Registered: ‎02-06-2014
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Re: Just lost it with my credit card company!

I always pay more than the minimum each month. I have been carrying a balance with these people for years. I finally thought I paid them off and they will go away forever and I still owe more. This system is an epic fail. You can never really pay anything off. Takes more than a month.

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Valued Contributor
Posts: 11,348
Registered: ‎12-13-2013
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Re: Just lost it with my credit card company!


Kbrown1022 wrote:

I always pay more than the minimum each month. I have been carrying a balance with these people for years. I finally thought I paid them off and they will go away forever and I still owe more. This system is an epic fail. You can never really pay anything off. Takes more than a month.


If some of the balance owed was from BTs and/or cash advances then yes it will take 2 months to totally pay them off as interest is charged to the day of payoff, only purchases are exempt from interest if paid in full by the due date. You can avoid this in the furture by overpaying the balance to the amount you think you will owe in interest charges + a few extra bucks.

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Contributor
Posts: 105
Registered: ‎09-30-2013
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Re: Just lost it with my credit card company!

+1

If you carried a balance from the previous statement, it will actually take an extra cycle for you to see a zero balance. Been there..


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