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More problems with TransUnion.

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PeacefulP
Regular Contributor

More problems with TransUnion.

Last month I sent a DV to a CA listed on my TransUnion report.  They sent me a letter back saying they no longer owned the account, and had alerted the 3 CRAs when they sold it.  Transunion never deleted.

So, last week I decided to send a dispute via snail mail to TU, with a copy of the letter from the CA attatched, and informed them that it should have been removed in 2010.

 

Today, I get a cookie cutter letter from TransUnion saying the account has been verified and dispute comments have been added.  

 

This is the second time that TU didn't follow up on a legitimate dispute, and I'm really upset.

 

Should I ask for a MOV? Report them? BBB?

What they are doing has to be illegal.

 

Thank you!

Starting Score: TU 634 EQ 614 EX 648 5/20/13
Current Score: TU 631 EQ 643 EX 641 8/7/13 (All Lender Pulled)
Goal Score: 750

Take the myFICO Fitness Challenge!
Message 1 of 6
5 REPLIES 5
Shogun
Moderator Emeritus

Re: More problems with TransUnion.


@PeacefulP wrote:

Last month I sent a DV to a CA listed on my TransUnion report.  They sent me a letter back saying they no longer owned the account, and had alerted the 3 CRAs when they sold it.  Transunion never deleted.

So, last week I decided to send a dispute via snail mail to TU, with a copy of the letter from the CA attatched, and informed them that it should have been removed in 2010.

 

Today, I get a cookie cutter letter from TransUnion saying the account has been verified and dispute comments have been added.  

 

This is the second time that TU didn't follow up on a legitimate dispute, and I'm really upset.

 

Should I ask for a MOV? Report them? BBB?

What they are doing has to be illegal.

 

Thank you!


The CA is telling you that it has been sold, they didn't tell you they deleted it.  I would contact the CA again and ask for a deletion.

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
Message 2 of 6
PeacefulP
Regular Contributor

Re: More problems with TransUnion.

Yes, they told me that it sold, but they also told me that they deleted and that it's TU's job now.

 

Anyway, that wasn't my question. My question was what to do when TU is clearly not looking into disputes like they're supposed to.

Starting Score: TU 634 EQ 614 EX 648 5/20/13
Current Score: TU 631 EQ 643 EX 641 8/7/13 (All Lender Pulled)
Goal Score: 750

Take the myFICO Fitness Challenge!
Message 3 of 6
Shogun
Moderator Emeritus

Re: More problems with TransUnion.

You got the old eOscar I would imagine.  

 

But if the CA sent you a letter and then you submitted it as proof of deletion, then I would contact the CFPB.

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
Message 4 of 6
PeacefulP
Regular Contributor

Re: More problems with TransUnion.

Thank You. Is that something I can do online, or is there a more effective way of contacting them?

Starting Score: TU 634 EQ 614 EX 648 5/20/13
Current Score: TU 631 EQ 643 EX 641 8/7/13 (All Lender Pulled)
Goal Score: 750

Take the myFICO Fitness Challenge!
Message 5 of 6
Shogun
Moderator Emeritus

Re: More problems with TransUnion.

I believe you can do it online.  

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
Message 6 of 6
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