My first GW reply...Updated!

[Anonymous]

Was a big fat negative! My car loan is through chase auto and I sent them a GW to 2 different addresses found on credit reports. I just briefly explained my credit collapse of 2011/2012 and asked for them to delete the lates based on the fact that I have been faithfully paying on time since then and that I am trying to rehab my credit. And they told me that my request was denied, and that no changes were made. Waaaaah!!! I'm so bummed, I thought I might have beginners luck. I don't think I have any more TLs to GW as most are just recently paid or not yet paid.

Update: Took advice (thanks gdale!) & inspiration (thanks mikelongggggg!), and emailed the CEO a GW with the same info...sincere, professional but not demanding or acting like it was owed to me. Later the same afternoon I received a voicemail from a representative at the EO saying that my case had been sent to them for review, if I had any questions I could contact them back, but that they had 7 days to review and respond. I logged into CK this morning and my FAKOs went up 20 ish points and so i started looking in all of the accounts and all of my lates were removed! I'm ecstatic...finally my car loan is back to a positive status 

[Rebuilding69]

At least you got a response... I have yet to get responses hehe

[Anonymous]

Yeah! I definitely respected them for that they could have left me hanging. Maybe I can try again with them down the road

[Rebuilding69]

Keep sending them every 1-2 months & maybie they'll get tired of you & fix it just to get you to leave them alone. That's what I'll be doing! 😉

[Anonymous]

I thought about doing that but I feel bad being annoying, I'm still their customer lol. Maybe I can change from autopay to mailing a check folded inside of a GW every month hahaha

[Rebuilding69]

LOL!

[CH-7-Mission-Accomplished]

Rather than sending the GW letter to just a main address where a frontline CSR will handle it, get the names of some executives -- the CEO, EVP of lending, and so forth and send letters to them.  You can find these people by entering Chase Auto Finance and LinkedIn.  I just did it and this shows 17 employees.  Send a GW letter to everyone with a title -- or even those without one.

https://www.linkedin.com/company/chase-auto-finance

[RobertEG]

I would try the direct approach of calling someone in upper manaagement who has the discretion to grant exceptions.

Many creditors have uniform no-deletion policies passed down to underlings.

Simply taking the same path of sending to general addresses that will be processed by underlings is apt to give you the same result........

[Anonymous]

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@RobertEG wrote:

I would try the direct approach of calling someone in upper manaagement who has the discretion to grant exceptions.

Many creditors have uniform no-deletion policies passed down to underlings.

Simply taking the same path of sending to general addresses that will be processed by underlings is apt to give you the same result........

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i like that idea, thanks! Do you have a suggestion for which department I might call/ask for?

[gdale6]

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@Anonymous wrote:

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@RobertEG wrote:

I would try the direct approach of calling someone in upper manaagement who has the discretion to grant exceptions.

Many creditors have uniform no-deletion policies passed down to underlings.

Simply taking the same path of sending to general addresses that will be processed by underlings is apt to give you the same result........

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i like that idea, thanks! Do you have a suggestion for which department I might call/ask for?

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I would suggest the top dog the office of the CEO. You can Google for the corporate office address and his name.