October 15, 2014
Wells Fargo Bank, N.A.
Executive Office
P.O. Box 14544
Des Moines, IA 50306-3544
Re: Account number ending in xxxx and xxxx
Dear Ms. XXXX:
Thank you for your letter dated October 8, 2014 concerning the above two accounts. While I understand what you have stated in your letter, I have to respectfully disagree with the information that you have concerning these accounts. I have been able to take a look at my most recent credit reports from Experian, Equifax and Transunion, as well as my Transunion credit reports dating back to 2010. Based on the changes in the information reported on the Transunion reports, I believe that the balance due is $54.00, not $249.00 as you indicate. Here is why:
Account ending in xxxx
- July 2010 (TU ) shows a balance of $249.00 with the last payment reported as 4/30/10. The account was in charge off status at this point.
- April 2011 (TU) shows a balance of $164.00 with the last payment reported as 1/2011.
- August 2011 (TU) shows a balance of $114.00 with the last payment reported as 6/2011.
- December 2011(TU) shows a balance of $54.00 with the last payment reported as 9/2011.
- The TU reports continue to show a $54.00 balance and last payment reported as of 9/2011 until October 2013, when on January 3, 2014 the balance reports as $0 and the last payment reported as 9/2011. This account number no longer shows on my TU report as of September 2014.
- September EX report shows balance as NR, past due amount of $54, charge off reported 11/11 to 11/13, except of 7/13 and 8/13 which show OK. I do not see anything on EX prior to 11/11.
- October 2014 EQ report shows a $0 balance as well as the charge off status from 11/11 to 10/13. 8/13 and 9/13 show NR.
Account ending in xxxx
- February 2014 (TU) reports shows the trade line as WFF PLL with a balance owed of $54.00 and last activity date of November 2013.
- EX report of September 2014 reports a balance of $54, charge off reported 3/14, with nothing prior to 3/14. Also, I have a monitoring subscription due to one of the recent credit card breaches which alerted me that this was added to my EX report 9/12/2014 with a status date of 4/30/14 and the trade line named WFF Auto Finance. I have never had an auto loan with Wells Fargo.
- EQ report of September 2014 reports a balance of $54, past due amount of $54 and date of last activity of April 2010. Report also shows charge off status starting 12/13.
As you can see, based on the information above which is contained in my credit reports, there is quite a bit of inconsistent information. Given the fact that my TU reports dating back to 2010 show a declining balance until December 2011, I believe that the amount I owed is $54.00. You also mentioned in your letter that this account was transferred, yet I have never received any communication from you to that affect. Had I received such communication, I would have made every effort to resolve this with you. I was raised to pay back all my debts.
Therefore, due to the inconsistency of the information in all of my reports I am asking for a goodwill gesture on the part of Wells Fargo to accept a certified payment of $54.00 to satisfy this account in full and to remove both accounts from all of my credit reports. I understand that you do not have to do this; however, during the time that this account went into charge off status, I had to seek specialized mental health testing and treatment for my son, which was not covered by insurance. Unfortunately, his diagnoses required treatment that at the time those specialists that did not participate with my insurance plan and we did not qualify for any other financial assistance and it was quite expensive. I am thankful that my son seems to be doing much better, as now as an adult is getting his life in order. Since that time, I have been able to get a handle on my finances and have worked hard to pay all my debt rather than to file bankruptcy.
*****After looking at all of my reports that I could get my hands on, I don't think the right hand knows what the left is doing. Thanks for looking and any advice you can give....this is the last unpaid charge off/collection on my report and I want to get this dealt with before I move on to the other baddies (PIF charge offs).
