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So, I contacted NCO today to see what accounts of mine are being held there and they no longer have a record of either of my accounts. What should my next steps be to get the tradelines off of my credit report? Should I dispute with the CRA's since they have no record of the accounts?
TIA!
I would direct dispute with NCO. Since they claim they have nothing, they should remove. Question is, do they have nothing now, or did they ever have anything. They could be the difference. Either way, direct dispute with them would be my suggestion.
They had two of my debts that have since been paid off, now they can't find anything :-)
The statutory requirement when verifying accuracy of prior reporting is that they conduct a reasonable investigation, and based on that investigation, have basis for concluding that their reporting of collection on the debt was accurate. Their reporting was of their collection activity, so the issue under dispute would be whether they had legitimate collection authority, not the issue of validity of the debt.
They could, in my opinion, based on the fact that the consumer paid the debt, reasonably conclude that their collection activities were accurate. They may have other records, apart from what was requested, that also establish the legitimacy of their collection on the debt.
The furnisher of disputed information is not required to provide supporting documentation for their determination, or prove that their determination was proper. If a consumer contests the basis for their determination, then they can compel the debt collector to produce the factual basis in court, and have a judge review and rule on its sufficiency. The consumer does not, at this point, have access to all the information that might serve as their basis for a verification, so it is just an assertion that their verification would be improper.
Since the primary purpose of credit reporting by debt collectors is as a tool in their collection of the debt, and the debt is now paid, they may very well just delete rather than verify. So worth sending a dispute, but in my opinion, if they verify, it would require civil action in order to contest.
Thanks Shogun & Robert! What do I have to lose really? The paid debt was mine and they would be doing me a favor. May as well try, right?
Sounds that way to me. See what they come back with.