@RobertEG wrote:
Are their issues of truthfulness or accuracy in information they relied upon when granting the accounts/credit?
What is their underlying reason?
They may or may not have legitimate basis, depending upon their reasons. Consulting an attorney may be a good step if you feel they lack legal basis for denying account access......
They said my account came up for review and they had two concerns: 1) they said my physical address does not verify as valid. This happens to me often because I live in a rural area where there is no postal service, I get my mail in a PO Box. 2) my membership application had a field left blank in the eligability section (I applied over the phone and answered all the questions I was asked).
They said once an account is frozen for possible fraud, they must question everything, therefore the income and employment info too.
I understand that they want to verify the information, and I am getting everything together ASAP. I am just shocked they shut down my accounts without notice and left me pretty stranded out of the blue without first calling me and discussing it. I wonder if they will even honor the checks I have written thus far.
