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Who were you contacting at Navient? I have sent multiple emails which get routed to the advocate dept then denied for GW though i can show stellar payment history minus the 7 month period i was unemployed and underemployed.
@tiger_uppercut wrote:I managed to get all of the lates on my student loan accounts with Navient and Direct Loans removed! Direct Loans, I've heard, is almost an automatic removal since they have since closed. All my DL accounts are now with Great Lakes and are 100% on-time, so I didn't have to deal with them.
Navient I was surprised by, but I figured it was worth a shot. I'm so happy. I just checked 2 more things off my CR to do list. Now to get Sallie Mae and my university to follow suit. If it weren't for the great resources on this forum, I would have never even tried. So thanks to everyone and if you're re-building, read up and tackle your own "to do" list. With persistence, it can be done.
wow, congrats! I guess I'll try again. Mine have been paid off for 2 years, but they have ignored or said no to all of my GW requests.