Need Help

[nursekb]

Hello,

I need some quick direction on the best action I cant afford for anything to drop my score. I had a auto loan that was opened in 2004- about three years later my vehicle was in a MVA and was damaged my insuraunce paid off my auto loan but there was still a remaining balance left over because I had skipped two payments so instead of them reporting late they just added them in towards the end of the loan. To make a long story short in 2009 I settled this account and I have my letter that statesmy account was settled in full between the creditor and the collection agency it was with- this account was off my report. Well I go to check my credit report and this is what shows up two years later. Can they do this ,my acoount was taken care of and I have the letter still. This cant be right. Please help me on what to do next.

AUTO PORTFOLIO SERVICES  #  752**

PO BOX 4097 ENGLEWOOD, CO 80111 (877) 761-3111	Balance: $ 1,378 Date Updated: 02/2011 High Balance: $ 16,457 Past Due: > $ 1,378 < Terms: $ 375 for 72 Months	Pay Status: >Collection Account< Account Type: Installment Account Responsibility: Individual Account Date Opened: 11/2004 Date Closed: 02/2011
Loan Type: Installment Account - Automobile Remark: >Placed for collection< Estimated date that this item will be removed: 06/2016

[mauve]

I'd do a direct dispute or I'd call them.  Explain the situation, and include any proof you have of your prior agreement / payment. 

[LIGHTNIN]

I agree with mauve, contact the CA.

The same happened to me,paid one CA then years later another CA comes trying to collect.

What I did was contacted the new CA and I told them the debt was already paid to CA #1.

I didn't show proof it was paid, just told them the name of the CA#1.

[mauve]

I actually thought the listing looked like it was the OC.  Is it?

[nursekb]

No, this is not the OC. i called this company to clarify who they were and I stated this account was taken care of and I still have the letter that stated my account was settled in full  with a prior CA that the OC had sent the remaining balance to. This rep kept placing me on hold and she then asked was it a settlement letter and start blabbing about other things I became irritated and had to hang up the phone because I did not want to "go there" with her.

Is there a difference between a settled in full account or paid in full account. I want to dispute this with the reporting CRA. Should I send the letter to them or just this new reporting CA. I am in the process of buying a home and need no interruptions.

Thanks to everyone

[mauve]

Do you know when this went on the report?  You could DV or direct dispute with the CA.

[Babyarho2010]

I know this is an old thread, but FYI this is an OC, not a CA. Auto Portfolio Services bought the portfolio of auto loans from Peak 5, (Flatiron Financial Svcs) who purchased from Centrix Financial. Hope this helps you. (If you haven't already solved your problem)

[Anonymous]

They did this to everyone who ever had an account with Peak 5 or Centrix, and everyone has the same continue on file date of 06/2016 despite when you may have settled or paid the loan in full for that matter.  Mine was for an account which was resolved with centrix, and lo and behold some 8 years later it shows up as a collection.  I call them and they have no record of me, but when I dispute and show with old credit reports that it has been illegally reaged transunion says they will continue to report as Auto portfolio verified the information-- which is obviously invalid...  Don't know what to do beside wait until 06/2016.  Filed with my state attorney general waiting to hear back.