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Need advice with Sprint Collection

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New Contributor

Need advice with Sprint Collection

I received a call today from Sprint collections agency stating I owe a bill in the amt of $705.00.  The phone was for my dtr who was paying the bill until things get rough. She didn't tell me the bill was way over due because she wanted to handle it herself. But, then I got a call today stating the past due bill. Since the bill is in my name I'm responsible for it. Is there anyway I talk the collection agency in lowering the amount of the bill.  I know from past experience that CA can be very agressive and don't want to hear anything you have to say.

Starting Score: EQ 430, TU 467, EX 465
Current Score: EQ 617, TU 618, EX 611
Goal Score: EQ 700, TU 700, EX 700


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3 REPLIES
Moderator Emeritus

Re: Need advice with Sprint Collection

Have you received a dunning letter from them?   Is it a CA or just the collections dept. of the OC?  If it's a CA then send a DV and see exactly what it is.  

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
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Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
Message 2 of 4
Epic Contributor

Re: Need advice with Sprint Collection

I have had success talking to Sprint directly, bypassing the CA.

 

They did reduce the amount of my bill and remove it when it was paid. 

 

I think it depends on the CSR you talk to.

Message 3 of 4
New Visitor

Re: Need advice with Sprint Collection

Sorry for the late bump, but found this on the topic also http://www.callercenter.com/770-612-7754.html

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