Need help with SNYCB/Old Navy CO

[Anonymous]

So a few days ago I reviewed my report (TU) and Portfolo Recovery is reporting a balance of $797 for an account they purchased from GE Money bank... this same account is being reported with a balance of $409 charged off.  When I contacted portfolio recovery they stated $797 was the charged off amount and they refused to provide any other assistance.  I then contacted Synchrony they advised this account is being handled by Portfolio Recovery Services and refused to send last statemnet.  I then asked for supervisor I was transferred to a phone that rang for 10 mins no one ever answered.  Any advice???? Best case scenario is have portfolio deleted and old navy as well.  what are my chances?  What should I do I already disputed with Transunion.

[Amleigh]

File a complaint with the BBB online stating that you requested debt validation and they refused to respond. I went through the same thing with them, and once I filed the complaint, they deleted the account. Good luck!

[Anonymous]

Thanks will do!