Nelnet GW response

[Jaydawg220]

I emailed a GW to nelnet on 4/21.

This is the response I got today 4/24;

We have received your request for an adjustment to be made on your credit report. To ensure proper attention is given to your request, please send Nelnet a copy of your credit report either by fax (1.402.458.2298), by responding to this e-mail with a scanned copy, or by mail

Should I send a copy of my CR?

[Anonymous]

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@Jaydawg220 wrote:
I emailed a GW to nelnet on 4/21.

This is the response I got today 4/24;

We have received your request for an adjustment to be made on your credit report. To ensure proper attention is given to your request, please send Nelnet a copy of your credit report either by fax (1.402.458.2298), by responding to this e-mail with a scanned copy, or by mail

Should I send a copy of my CR?

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Are your loans paid in full?

[RobertEG]

There is no problem sending a copy of your credit report.

They no longer have permissible purpose to pull your credit report for account review if the loan is paid, so they cannot evaluate what you are requesting without seeing what derogs are reported.

[Anonymous]

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@RobertEG wrote:

There is no problem sending a copy of your credit report.

They no longer have permissible purpose to pull your credit report for account review if the loan is paid, so they cannot evaluate what you are requesting without seeing what derogs are reported.

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They ask for this even if your loans are not paid in full. 

[MrsCHX]

I've tried to GW Nelnet a couple of times and they've never asked for a copy of my credit report...my loans are still in repayment.

[Jaydawg220]

Hmmm. I'm still paying on my loans. I have 2 total.

[Anonymous]

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@Jaydawg220 wrote:
Hmmm. I'm still paying on my loans. I have 2 total.

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They are requesting the report to check for inaccuracies. 

If you believe there are inaccuracies, send the report. If you are just asking for goodwill, they will deny it, so you have no reason to send them.

[MrsCHX]

My last GW request I pointed out that I was in forbearance at the time of the late payments. They still didn't care 

[Anonymous]

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@MrsCHX wrote:

My last GW request I pointed out that I was in forbearance at the time of the late payments. They still didn't care 

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If the forbearance wasn't retroactive, then you weren't late. You can file a complaint with the ombudsman.

[Jaydawg220]

That what I figured Lowkeyorca. I'm not going to send in my CR, just going to keep sending in my GW every month to the 20 email contacts I have there