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Freezing your report only keeps future creditors from pulling your report, not ones you have a current relationship with.
They don't need written permission, you have a current relationship with them and they have PP.
@guiness56 wrote:They don't need written permission, you have a current relationship with them and they have PP.
+1
Also, GERCB, the backing bank for this card, is known for giving fast and generous CLIs. And their automatic CLI (in fact, I believe all their CLIs) are given with soft pulls. So be glad. This is a good thing.