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I send DV April 6th and have RR dated April 8th. Today, May 28th, I received another collection letter. The letter makes no mention of the debt having been verified and when I called to ask about the DV they say they have no record of receiving a DV.
What do I do??
Send another DV CMRRR
Was the first DV timely? Did you send it within 30 days of first contac, IE dunning letter? If so then they are time barred from collection activity until they do verify. You have the green card, I'd take a copy of that and send it with a 2nd DV instructing them of this.
If you have return receipt, I would suggest filing a formal complaint with the FTC for clear violation of FDCPA 809(b), and forward a cc: to the debt collector.
That will force them to respond to an FTC inquiry.
@RobertEG wrote:If you have return receipt, I would suggest filing a formal complaint with the FTC for clear violation of FDCPA 809(b), and forward a cc: to the debt collector.
That will force them to respond to an FTC inquiry.
But only if the first DV was timely.
Sorry I was confusing my dates from another DV around the same time. The first collection letter is dated March 7th. My DV was dated April 3. RR dated April 8th.
I received a second letter dated April 7th but ignored it because I knew DV was already on the way. At the same time I sent the DV, I contacted the OC which was a Dr office. They never submitted the bill to my insurance. I gave them the information and told me they would submit.
I received a third letter from the CA today. When I called them and explained the whole situation they wanted my insurance information so they could submit it and told me that they have no record of my DV.
I just got off the phone with the OC. They did submit to my insurance and they have been paid. They told me they will call the CA to have the account removed from collections as it has been settled.
I'm just annoyed now because what is the point of DV??
Based on the dates I have provided...was the DV timely?
Yes, the DV was timely. And the point of the DV is a very strong one. It's just that the CA actually violated the time bar of collection activity without verification. As RobertEG has noted, this is a serious offence.