I have agreed to help my mom clean up her credit. We just pulled her report tonight and I have been
going over it with a fine tooth comb.
Turns out she has numerous inquiries on her report from consumerinfo.com. It appears that every two months since 4/2007 someone is pulling her credit, as a blind or soft copy I guess ( doesn't affect credit score).
So I called transunion and they referred us to consumerinfo.com which it is my understanding that they are affliated with experian. The gal on the phone was very baffled she said she found an account in my mom's name but it was closed in 2005. The girl said that the only recourse would be to place a security freeze on her account.
I was not satisfied with the answer given and I know she was just doing her job. But shouldn't they know who is pulling her credit since this is their company? Does my mom have any way to find out who is pulling her credit, how to stop it ( other than a security freeze) and can she press charges against this individual. I believe, due to the fact that she is going through a nasty divorce that it is probably someone working for my dad but who knows.
Any advice as to what to do? thanks.
