I've decided to pay off my HSBC account for a balance of 572. This account was referred to Portfolio recovery. HSBC is reporting a zero balance. Portfolio is reporting the 572 balance. How do I get HSBC to stop reporting this account to CRA since they have referred it to collections.
It is very common for a charged off debt to be reported by both the original creditor and also the collection agency. You'll have to work with them separately to GW the negative reporting.
