Orchard SUCKS

[lexus400]

Orchard seems to not want to report a 0 balance to the CRAs. I had a 0 balance since Feb 2010. The last time they updated was in Jan 2010. So i go to use the card one time  just to show activity, paid it ASAP before the statement cuts. They reported the $84 (500 limit) that I charged. None of my statements say nothing about  $84. This caused me 22 points.  From a 658EQ to a 636EQ(Got FICO score alert) Called backdoor number and cancelled card. This may hurt a little because I had the account in good standing for 2 years, but it seems like they are playing a game.

[Anonymous]

that cost you 28 points?

[RobertEG]

I am a bit confused on the apparent haste.

If the last time they reported was 1/2010, then they probably issued you a statement in 2/2010, with a due date on 3/2010.  They only report once a month, and when they report is up to them.

It is not uncommon to see up to a two month delay from when you do something to when it is finally nestled in your CR.

If they reported no derogs, any % util is instantly updated as soon as posted to the CRA,with no harm to you.  I dont see what they are doing that is gaming anything to their benefit?

[llecs]

OP, AFAIK Orchard and HSBC still report the balance you had on the last business day of the prev. month. I'm not sure if the CC Law changed anthing, but I think they still report on that schedule. It never had to do with the statement date, unlike 99% of other CCs out there.

[laz98]

a lot of store cards do this as well.  they won't report a 0 balance, only when you carry a balance.  you probably could have just disputed the balance & gotten it updated.  it does seem hasty to have closed the card just for that reason, but i'm sure you had your reasons.

[SpecFile]

I would not have cancelled the card so quickly. You should have asked questions which might have cleared up any confusion on your part.

[Anonymous]

They still suck, they denied my goodwill letter, but I will send another and another!

[Anonymous]

---

a lot of store cards do this as well.  they won't report a 0 balance, only when you carry a balance.  .

---

I haven't had this experience.  All of our store cards have reported consistently on the statement date whether our balance was 0 or not.  HSBC/Orchard consistently reported our balance on the last day of the month, but I've heard reports of people having a month skipped with HSBC/Orchard when their balance went to 0.  Never happened to me, though - my 0 balances with them were reported as usual.  I would find that very frustrating!

[happy0510]

Well folks...we will see!! I have had Orchard since 8/07 and have never had a problem with them not updating my balance on the last day of the month.  BUT...4/30 was the FIRST time my balance was $0...last month it reported $5....we'll see!! I'll update around the 15th when they report!!  Wish me luck!!

[fricnfrac1]

Can someone give me a heads up on this Orchard bank reporting?

My due date was on May 15th. I have a $24.00 balance. I believe the statement will be cut today.

Am I correct that what my balance was on April 30th, is what will be reflected on the CR"S?

Im not used to this! LOL...

So, tomorrow, if I charge $100, and pay off my balance  by May 31st, then my Util will be zero with the CR's?

I guess with Orchard, the last day of the month appears to be the day for me to be concerned with, CR wise.