I am relatively new to the forum, but I've been lurking for a while. I am hoping for some advice on an issue I have.
I had an account from Kohl's that was charged off and sent to CBCS collection agency. CBCS sent me a settlement offer for half of the amount of the debt..of course I paid it and assumed that the amount owed would report at $0/Settled on my CR (just as my CITI account did last year). Well lo and behold, my report shows the balance of the "unpaid" amount rather than $0/Settled. I called Kohl's (because they are still reporting this debt; the collection agency isn't on my report) and they tell me this isn't their account anymore and they can not touch it...fine. I called CBCS and they tell me they sent an update to Kohl's, who is responsible for updating the account....I'm leaning towards believing CBCS, since Kohl's is still reporting...but each of them says its the other's responsbility..help ??
So I should be pursing the CA? The rep swore that they send updates to them "every monday like clockwork" lol...
Thanks for the input btw
The unpaid balance is like $195..the CA was never on my report at all..thats why its confusing me